How can we help you?

Get the support you need for all your travel connectivity needs

Contact Our Support Team

Fill out the form below and our support team will get back to you as soon as possible. We're here to help with any questions about eSIMs, insurance, tours, or technical issues.

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Email Support

We typically respond within 24 hours atfer submitting the form

Expert Help

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Frequently Asked Questions

How do I activate my eSIM?

After purchasing an eSIM, you'll receive a QR code via email. Simply scan the QR code with your device's camera in your cellular settings to activate your eSIM.

What devices are compatible with eSIMs?

Most modern smartphones support eSIM technology. Check our compatibility guide or use our device checker tool to confirm your device works with our eSIMs.

How do I file an insurance claim?

You can file an insurance claim through your dashboard or by contacting our support team using the form above. Have your policy number and relevant documentation ready.